Please Do Us & Yourself A Favor :-)
Posted By kboodsayaskul on August 27, 2020
See something wrong, broken, or that needs attention around Centre Street Lofts? Instead of emailing Action, the Community Manager, or a Board Member, visit the Resident Portal to make your report. Why? Because those who receive your information will do the same thing, so it will help speed up the process and set in motion a tracking system that will keep you informed.
Here’s the link: https://resident.actionlife.com/Account/Login?ReturnUrl=%2F
• Register or Log In
• Select: My Community
• Select: Work Orders
• Select: +New (Report)
• Select: My Home or Common Area
You’ll see a drop down menu of items and a place to enter more detailed information about the report.
How does this help? First, it speeds up the process as Action Property Management has a team of Community Care employees who receive and are authorized to act on these requests immediately, 24/7. Secondly, it helps us track reoccurring situations that require more extensive repairs or action. And last, but just as importantly, with so many staff working from home, it gets the information to those who can actually help solve the problem without increasing the work load of the other personnel.
To participate in the online requests, Owners should have a registered account, but Tenants can be added by the Owner (Tenants will only be provided with a limited view of the online system). Tenants can also call Action at (949) 450-0202 to make their report.